Customer Privacy & Weather Policies
Thank you for visiting our site, and taking the time to review our products and services as well as our policies. In order to better serve you Fresh Air Party Rental has instituted the following policies:
Here in the Atlanta area we enjoy all 4 seasons of the year, and in general the "extreme" weather conditions that occur in other parts of the county are rare here. At the same time, we understand that the weather conditions play a big part in your party planning, and do our best to communicate and work with our customers in case of unpredictable weather. In most of these instances, we are able to leave the decision up to the customer whether or not to continue with their rental. But please understand that for the safety of you, your guests, and our workers, we cannot set up in unsafe weather conditions (such as high winds, lightning, heavy rain, etc).
--Rain (or good chance of it!)... what do we do?
If there is a high chance of rain the day of your event, we will contact you prior to delivery. You will have the option to cancel your reservation, or go ahead with your rental. If you choose to cancel your reservation, we will offer you a "rain check" on your deposit good for 1 year from your event date, that you may apply it to any future rental with us. If you choose to continue with your rental, any balance due must be paid by the time of delivery and no refunds will be issued. If there is active, heavy rain present, we will not set up to ensure the safety of you and your guests.
--What about windy conditions?
We always stake down our inflatables and tents. However, extreme wind can cause even correctly staked equipment to become temporarily unsafe. in case of high winds gusting 20 mph, please have guests exit the inflatables or tents until the winds pass. Once the children exit, please deflate the inflatable as well until winds slow down. A good rule of thumb is when you see the tops of large trees (or entire smaller trees) swaying, the wind speed is probably 20 mph or more. Please use your common sense and best judgment, and feel free to call us at 770-279-2787 if you are unsure of what to do.
We guarantee that your Credit Card transactions are safe and secure. We also guarantee the safety of any information you provide us.
What will you do with my personal information?
Fresh Air Party Rental is committed to your privacy. As a result, we will always make sure that any information you elect to provide us is kept confidential. We pledge that we will never provide that information to anyone else.
We only use your e-mail address and, any other information you elect to provide us, to better serve you and to keep you informed about changes in our site, party and rental ideas and suggestions, or new products and special pricing only available to our customers and newsletter members . You can rest assured that your information is safe with us. We look forward to serving you.
This is the web site of FreshAirParty.com
We can be reached via e-mail at firstname.lastname@example.org
or you can reach us by telephone at 770-279-2787
If you supply us with your postal address or telephone numbers on-line during your order, you will only receive postal or telephone contact from us with information regarding orders you have placed on-line.
With respect to security: We always use industry-standard encryption technologies when transferring and receiving consumer data exchanged with our site. We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our site.
If you feel that this site is not following its stated information policy, you may contact us at the above addresses or phone number, The Federal Trade Commission by phone at 202-FTC-HELP (202-382-4357) or electronically at https://rn.ftc.gov/pls/dod/wsolcq$.startup?Z_ORG_CODE=PU01.
Is it really safe for me to use my credit card?
Yes it is. Shopping at FreshAirParty.com is extremely safe. We guarantee you 100% safety when you use your credit card with us. You must be on our secure server software on a completely separate compartment of our system and your computer must accept cookies or you will be unable to order. That way we are able to guarantee your credit card purchase. You will never have to pay for any unauthorized charges made to your card as a result of shopping with us at FreshAirParty.com
What makes it so safe?
Technology is secure and stable: The software we use in the order compartment of our system (SSL) is the standard for this industry. All of the major browsers support it and promote how well it works at their web sites and in their software. The software takes the data that you provide and encrypts it in a special coding system that can only be interpreted by our system in our office. This system is actually safer than giving it out over the telephone or sending a fax.
All the big guys are using the same software: Companies like Amazon.com, AT&T, Dell Computers, etc. are using the same software. They have millions of customers who safely shop without experiencing credit card fraud. Since we started, we have had thousands of customers order without any credit card fraud at all. You can feel comfortable that the same precautions taken at the big companies are being taken here to ensure your card's safety.